GARMENT DECORATION TERMS AND CONDITIONS
All orders are subject to stock. We order stock on demand from our suppliers and even if listed on our site, on occasion, it may infact be out of stock. In this instance, we will contact you to let you know. Feel free to contact us to check live stock levels of products in advance of ordering.
We do not sell blank garments. If you have not selected any design or labelling options then your order will be cancelled.
We do not offer returns or refunds once an order has begun processing, so it is important that if you have any last-minute changes you contact us as soon as possible. If the order has entered the production process then it may not be possible to make any changes but we will always try our best to help.
Processing times are an estimate, not a guarantee. We all know now how unpredictable life can be, and there are many unavoidable factors that can cause delays. It is therefore important that you do not book any photoshoots or other events until you have your order in hand. We will not be held liable for losses as a result of unavoidable delays.
We can usually accommodate rush orders depending on the size of the order and the date needed. If you need your items for a specific date then please contact us and let us know. Rush orders will be subject to an additional charge.
You must have full ownership of, or have explicit permission to use any images provided. That means if your designs contain any celebrity images, popular cartoons, fan art or are collages of pre-existing artworks, then you must seek permission from the owner of the images copyright before you proceed. Using a copyrighted design without permission is known as ‘IP infringement’ and could lead to legal action.
It is also important to note that some designs will not work with some products/decoration techniques. If we feel like the design you have submitted isn’t suitable for the decoration type selected we will contact you before proceeding.
Your files must be of a high quality. See our design prep advice for guidance on how to prepare your files, however we reserve the right to refuse to print any orders with low res or poor quality images. We are not liable for any errors within your designs such as smudges or pencil marks, so it is important that you fully check that your files are perfect before sending to us.
By submitting your designs to Wild & Kind you are agreeing to the following terms:
I have the right to reproduce the design provided
I understand that using images that I do not have the rights to is a violation of copyright law
I am solely responsible for any legal disputes that may arise with the use of a third party’s image
I understand that Wild & Kind may cancel and refund my order if my designs depict racism, bigotry, transphobia, homophobia, sexism, are in support of right wing political parties or are culturally inappropriate.