How To Order
Our ordering process is a personalised experience.
Please email us what you’re looking for and we will put together a bespoke quote for you.
We have a minimum quantity of 25 garments per bulk order. We like to promote minimum waste approaches 0f producing stock and recommend running a pre-sale for merchandise where possible. This helps you avoid producing dead stock and only order the stock and sized you know you require.
As we are a small and compassionate team with years of experience, we are ready to help guide you through the process from the start to finish.
Pop us an email to firstname.lastname@example.org to get started!
Shipping Directly to your customers
We are currently not taking on new print on demand customers till January 2023!
If you would like to start to use our on demand service from then please pop us a wee message via the form below to get the ball rolling.
Eco Friendly Inks
What inks do we use with DTG printing?
What inks do we use with DTG printing?
We use plastic-free, water based OEKO-TEX STANDARD 100 certified inks. They’re eco friendly, and are approved for use on GOTS certified garments. They contain no animal products and are not tested on animals.
There are two ways we used these inks to print your garments.
If your garment is darker or brighter than your design, we will print a white under-base layer. Your final design will will be printed and sit on-top of this layer.
When the ink is darker than the garment an underbase is not necessary. The translucent ink soaks into the garment, dying the fabric itself. The image then ages with the garment giving it a more vintage look.
How to ensure a long lasting DTG print?
Translucent inks are much lighter than opaque inks. They dye the fabric and then will naturally age with the garment.
They will not peel or crack because the ink is fully absorbed into the garment.
Opaque inks will keep their vibrancy for much longer because they sit on top of the garment, and will age in a similar way to regular screen printing.
No print will look brand new forever, but proper garment aftercare will help keep your garments looking new for longer. Wash & iron inside out on a low heat, don’t tumble dry and never use ‘lightening’ or poor quality detergents as they can bleach the design.
How much does DTG printing cost?
Garment prices vary from product to products and our printing prices vary depending on the size of the design.
Due to the complexities of this we do not have a standard ‘pricing chart’. The best way to see how much your design will cost is to get in touch!
The more you order, the cheaper these prices get. For large volume orders we may recommend switching to screen printing.
How do I get the best from my designs?
We recommend designing for the garment. If you’re unsure we recommend using a mock up of the garment as a background layer in your design software.
Printing with translucent inks is great for white/light garments, or if you are only using black inks on darker garments. Because they are not fully opaque, the colour of the garment will impact the colour of the design. The best way to visualise how this will look is to set the blend mode of your design layer to ‘multiply’. It’s not a perfect representation, but it will give you a good idea of how the colours will translate.
When using opaque inks, large blocky areas of colour can look great, but will give the garment more touch feel, so we quite often recommend to stick with less dense designs when printing into black/dark items.
If designing on illustrator, we recommend a 0.25 white stroke in between colours wherever possible. This will produce an even sharper print than without, and the stroke will be unnoticeable once printed.
It’s always wise to start designing at high res rather than trying to upsize later on (which can cause blurring and pixelation). Set your artwork board to 300dpi and at the size in cm that you want your design to print out at. This way what you see on screen is exactly how it will print. We may refuse to print artwork that is pixelated or low res.
What file format do you need?
The higher quality your file, the better your design will print. We ask for a minimum of 300 DPI and your image is at the size you want it to print out in cm.
Resizing can cause blurring and pixelation and we may refuse to print if low quality.
Files should be .png with a transparent background, and you must check your own designs for errors before submitting for print.
We will not refund any orders if there are marks on the garments that are from your design files.
Turn around time
What are your turn around times?
For any on demand orders we aim for a 3-5 working day turn around.
For all other orders we aim for a 10 working day turn around.
If you have labels included please allow for an additional 1 day turn around.
If your order is a combo item (print and embroidery) please allow for an additional 3 day turn around.
As much as we do aim to always meet these turn around times sometimes things can pop up which mean the order can take longer. Delays can crop up which mean that delays are ultimately out of our hands.
What can go wrong?
- Files provided can be bad an we require new files to be provided
- Suppliers can have stock issues or the site does not reflect true stock levels
- Garment can arrive damaged or the wrong size / colour
- Delays in shipping
There are multiple factors which can come up and effect the ability to ensure the time frame is stuck to however we will always pop items out sooner when possible!